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Privacy Policy

Your privacy matters to us at MavoraLinkX

Last Updated: January 15, 2025

Introduction

Welcome to MavoraLinkX, your trusted platform for meditation techniques and self-development. We understand that your personal information is valuable, and we're committed to protecting your privacy while providing you with exceptional meditation guidance and resources.

This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website at virtualionforge.sbs or use our services. By using our platform, you consent to the practices described in this policy.

Quick Summary: We collect only the information necessary to provide you with personalized meditation experiences and course recommendations. We never sell your personal data to third parties, and you have complete control over your information.

Information We Collect

Personal Information

Contact Details: Name, email address, phone number, and postal address when you register for courses or contact us
Account Information: Username, password, profile preferences, and meditation progress tracking data
Payment Information: Billing address and payment method details (processed securely through our payment partners)
Communication Records: Messages, feedback, and support requests you send to our team

Usage Information

Website Analytics: Pages visited, time spent on site, click patterns, and navigation behavior
Device Information: IP address, browser type, operating system, and device identifiers
Meditation Data: Session duration, preferred techniques, progress milestones, and course completion rates
Location Data: General geographic location (city/region level) for content localization
Data Type Purpose Retention Period
Registration Data Account creation and course access Until account deletion
Payment Records Transaction processing and billing 7 years for legal compliance
Usage Analytics Platform improvement and personalization 2 years
Communication Logs Customer support and service improvement 3 years

How We Use Your Information

We use your personal information to provide, improve, and personalize your meditation journey with MavoraLinkX. Here's how we put your data to work for your benefit:

Service Delivery

Creating and managing your account with secure access to meditation courses and resources
Tracking your meditation progress and providing personalized recommendations based on your interests
Processing payments for premium courses and sending transaction confirmations
Delivering course materials, updates, and important announcements about our services

Communication and Support

Responding to your inquiries, support requests, and feedback promptly and effectively
Sending you course updates, meditation tips, and educational content you've subscribed to
Notifying you about new courses, features, and services that align with your interests
Conducting surveys and research to understand your needs and improve our offerings

Data Sharing and Third Parties

We respect your privacy and limit data sharing to essential service providers who help us deliver our meditation platform. We never sell your personal information to third parties for marketing purposes.

Trusted Service Partners

Payment Processors: Secure payment gateways that handle transactions with bank-level encryption
Email Service Providers: Platforms that help us send course updates and communications
Analytics Services: Tools that help us understand website usage and improve user experience
Cloud Storage Providers: Secure servers that store your course progress and account information

Legal Requirements

We may disclose your information when required by law, such as responding to valid legal requests, court orders, or government investigations. We'll notify you of such requests unless legally prohibited from doing so.

Your Privacy Rights

You have significant control over your personal information. We've made it easy for you to exercise these rights through your account settings or by contacting our support team.

Access Your Data

Request a copy of all personal information we hold about you, including your meditation progress and account details.

Update Information

Correct or update your personal information anytime through your account settings or by contacting us.

Delete Your Account

Request complete deletion of your account and all associated data, with some exceptions for legal compliance.

Data Portability

Download your data in a structured format that you can transfer to other platforms if desired.

Opt-Out Rights

Unsubscribe from marketing communications while maintaining access to essential service updates.

Restrict Processing

Limit how we use your data while maintaining your account and access to purchased courses.

How to Exercise Your Rights: Contact us at [email protected] with your request and account information. We'll respond within 30 days and guide you through the process.

Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your trust is essential to us, and we take data security seriously.

SSL Encryption
Secure Servers
Regular Audits
Access Controls

Technical Safeguards

Encryption: All data transmission uses industry-standard SSL/TLS encryption to protect information in transit
Secure Storage: Personal data is stored on encrypted servers with restricted access and regular security updates
Access Controls: Multi-factor authentication and role-based access ensure only authorized personnel can access data
Regular Monitoring: Continuous security monitoring and threat detection to identify and respond to potential risks

Organizational Measures

Staff training on data protection best practices and privacy regulations
Regular security audits and vulnerability assessments by third-party experts
Incident response procedures to address any potential data breaches quickly
Data minimization practices to collect and retain only necessary information

International Data Transfers

While MavoraLinkX is based in India, we may transfer your data to service providers in other countries to deliver our meditation platform effectively. We ensure all international transfers comply with applicable privacy laws and include appropriate safeguards.

When we transfer data internationally, we use standard contractual clauses, adequacy decisions, or other legally approved mechanisms to protect your information. Your data receives the same level of protection regardless of where it's processed.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website, remember your preferences, and analyze site usage. You can control cookie settings through your browser preferences.

Cookie Type Purpose Duration
Essential Cookies Basic site functionality and security Session
Analytics Cookies Website usage analysis and improvement 1-2 years
Preference Cookies Remember your settings and preferences 6 months
Marketing Cookies Personalized content and course recommendations 1 year

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes through email or prominent website notices.

Minor updates that don't materially affect your rights will be posted on this page with an updated "Last Modified" date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help.

Email: [email protected]

Phone: +91 98309 84357

Address: 1/581A, Geeva Complex, 200Ft Link Road
Thoraipakkam, Rajiv Gandhi Salai
Chennai, Tamil Nadu 600097, India

Our privacy team typically responds to inquiries within 2-3 business days.